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This website is intended only for users of nicotine or tobacco products who are over 18.

This website contains information about our smoke-free products and we need your age to make sure that you are an adult who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

HEATED TOBACCO STICKS WITH SMARTCORE technology FAQs

It won’t start because the IQOS ILUMA is designed to be used only with the brand new, fully sealed TEREA tobacco sticks. The innovative SMARTCORE INDUCTION SYSTEM™ heats the tobacco from within the TEREA stick, instead of burning it, for an altogether cleaner and more consistent user experience. TEREA tobacco sticks won't work with previous IQOS generations and will damage your device.

Yes, you can. TEREA tobacco sticks are compatible with any type of IQOS ILUMA. Do not use TEREA SMARTCORE STICKSTM with previous IQOS generations, as you will damage your device.

After finishing your tobacco experience, dispose of the tobacco sticks immediately according to your local waste disposal regulations.

TEREA tobacco sticks are designed to be used only with IQOS ILUMA, so don’t try and use TEREA tobacco sticks with blade IQOS devices because it will get damaged. That’s because the new SMARTCORE INDUCTION SYSTEM™ has no blade in the holder. Instead, a metal heating element sits inside the TEREA tobbaco stick. You will not be able to enjoy TEREA tobacco stick with IQOS 3 DUO blade technology.

The device won’t start. It’s designed to start only when it detects that a TEREA tobacco stick has been inserted into it.

Insert your compatible tobacco stick into the IQOS ILUMA holder, making sure the logo is face up. If correctly inserted, the logo will remain visible when you push down gently.

Used tobacco sticks have two indicators that tell you if they’ve been used. The paper around the filter is slightly creased, and there will be a slight tobacco vapor stain on the paper. We recommend you dispose of the stick immediately after use to avoid any confusion. Another way to avoid reusing a tobacco stick is by placing it back in the pack upside-down. When you select your tobacco stick check that the wavy line is visible.

To deliver a cleaner user experience. The filter tips at both ends of TEREA tobacco sticks eliminate any residual tobacco falling out and circulating in your IQOS ILUMA. So you don’t have to clean your device every time you use it.

TEREA tobacco sticks are designed to be used only with IQOS ILUMA devices that have SMARTCORE INDUCTION SYSTEMTM, which uses a metal heating element coated with stainless steel and placed inside a TEREA tobacco stick for heating of tobacco. TEREA tobacco sticks should be kept out of reach of children and pets at all times and should not be taken apart, as the metal heating element has sharp edges. Swallowed TEREA tobacco sticks can cause serious injury to internal organs due to the presence of this metal heating element. If TEREA tobacco sticks are swallowed, seek medical attention immediately. Always dispose of TEREA tobacco sticks immediately after use according to local waste disposal regulations.

This product is not risk free and provides nicotine, which is addictive. Only for use by adults.