YELLOW blinking lights displaying on the holder: This means the battery is depleted and the holder needs to be recharged. IQOS ILUMA holder recharge times are:
• 1’ 50’’ for 0-1 Use*
• 3’ 25’’ for 1-2 Uses*
• 5’ 15’’ for 0-2 Uses*
*Please refer to the battery degradation section.
RED blinking light on the holder: You need to put the holder in the pocket charger and reset the device.
WHITE lights blink twice on the holder: This indicates your IQOS ILUMA is outside its operating temperature range of between >0°C/<40°C.
Pode comprar o kit IQOS ILUMA na nossa loja online, numa loja ou espaço IQOS, através de um consultor comercial IQOS que vai ter consigo onde e quando quiser ou num dos muitos pontos de venda IQOS no país. Consulte o localizador de lojas para encontrar a mais próxima de si.
IQOS ILUMA PRIME belong to the premium device in the IQOS ILUMA range that fits the most demanding users, with an innovative design and improved use of materials.
IQOS ILUMA PRIME holder and pocket charger come in an aluminum body with a leather or fabric wrap on the pocket charger.
IQOS ILUMATM is designed to be used only with TEREA SMARTCORE STICKSTM.
Do not use IQOS ILUMATM and TEREA SMARTCORE STICKSTM with previous IQOS generations, as you will damage your device. Do not ingest or disassemble TEREA SMARTCORE STICKS™. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children.
In order to provide our IQOS ILUMA users with a more consistent experience, a slightly bigger and more robust device needed to be designed to accommodate the innovative new SMARTCORE INDUCTION SYSTEMTM technology.
If the IQOS ILUMA doesn't start on its own then please:
• Check that you’re only using compatible tobacco sticks
• Make sure they’re being placed in the right direction in the holder
• Open the IQOS app and check if the autostart function has been accidentally deactivated
• Place the holder in the pocket charger and perform a RESET. To do this, press and hold down the pocket charger button for 10 seconds until the lights fade out. The RESET is confirmed when you release the button and all of the lights blink 2 times
If the holder starts on its own without a tobacco stick inserted then please follow these steps:
• Place the holder in the pocket charger and perform a RESET. To do this, press and hold down the pocket charger button for 10 seconds until the lights fade out. The RESET is confirmed when you release the button and all of the lights blink 2 times
• If RESET doesn’t fix the problem, download the IQOS app and remove the autostart setting from the holder
Remember, you can start your tobacco experience manually by inserting your compatible tobacco sticks into the holder and pressing the button for two seconds to activate your experience. If it still doesn’t work, visit your nearest IQOS store and one of our agents will fix the problem for you or call our Call Center.
IQOS ILUMA is designed to work in a wide range of temperatures, but the user experience turns more consistent if the device is used between 0°C and 40°C.
Sstorage tips:
-Keep the device away from water, direct sunlight and heat.
-Don’t leave the device in a hot place like inside a car because the lithium-ion battery and electric circuit board could be damaged, or significantly deteriorated.
-To ensure a more consistent user experience, we also recommend you avoid exposing your IQOS ILUMA and TEREA sticks to low temperatures for a long period of time.
-Store IQOS ILUMA or IQOS ILUMA PRIME and SMARTCORE STICKS™ in a clean, dry, cool place.
-Do not expose IQOS ILUMA or IQOS ILUMA PRIME and SMARTCORE STICKS™ to high humidity conditions or direct sunlight.
-Do not use SMARTCORE STICKS™ that have been exposed to excessive heat or moisture.
Additional information:
In cold outdoor conditions, the device may be able to start if it’s kept warm (e.g.in your coat pocket). Nevertheless, while using the holder, the cold outdoor temperature may lead to:
a. Lower performance of the aerosol
b. Not enough energy to match the (per tobacco stick) designed usage duration (up to 6’ or 14 puffs whichever comes first).
Use the power adapter and charging cable designed for IQOS ILUMA. It takes around 135 minutes to fully charge the pocket charger and up to 10 minutes to fully charge the holder for the first time after unpacking. The holder recharge times are:
-1’ 50” for 1 use*
-3’25” for 1-2 uses*
- 5’ 15” 0-2 uses*
-and 10’ 05” for its first charge out of the box*
*Please refer to the battery degradation section.
Yes, but only with the charging cable and power adaptor designed for IQOS 3 DUO and IQOS Multi.
IQOS ILUMA advanced features:
Autostart.
Once the tobacco stick is inserted correctly, the device will vibrate to let you know that the SMARTCORE INDUCTION SYSTEM™ has started preheating automatically. It is not necessary to configure the IQOS app for Autostart to work, but you can use it to disable this feature. When ready for use, the equipment will vibrate a second time. You can also start heating manually by pressing the side button.
Checking the device.
This feature allows you to check how much battery is left on your device. Just tilt it towards you when not in use and the lights on the device will indicate the battery level.
Check how much experience is left.
Double tap your device and the vibrations will indicate how much of your experience is left. For example:
-3 vibrations = 75-50%
-2 = 50-25%
-1 = <25%.
You can activate and adjust the vibration modes via the IQOS app.
-1' 50” for 1 use*
-3'25” for 1-2 uses*
- 5' 15” 0-2 uses*
-e 10' 05” for the first load after unpacking*
*See battery degradation section.
There are couple of ways you can check how many uses you have left. Either on the holder itself or by checking the pocket charger with the holder inside. Here’s how:
Checking on the holder: Tilt the holder towards you or short press the button. The lights will come on and indicate the battery level. When 2 lights are on it means the holder is ready for 2 uses and 1 light on means it’s ready for 1 use only.
Checking on the pocket charger: Short press the side button on the pocket charger with the holder inside the charger. The pocket charger light will turn on. 2 lights mean the holder is ready for 2 uses and 1 light on means ready for 1 use.
To check the battery level of the pocket charger, simply short press the side button on the pocket charger. The pocket charger lights will turn on to indicate the battery level:
• 4 WHITE lights mean the battery is fully charged
• 3 WHITE lights mean up to 75% battery life remaining
• 2 WHITE lights mean up to 50% battery life remaining
• 1 WHITE light means up to 25% battery life remaining
The new IQOS ILUMA with its innovative SMARTCORE INDUCTION SYSTEM™ heats the tobacco from within the tobacco stick, instead of burning it, for an altogether cleaner and consistent user experience. IQOS ILUMA emits on average 95% lower levels of harmful chemicals compared to cigarettes.*
Important information: It does not necessarily equal a 95% reduction in risk. This product is not risk-free. Only for use by adults
Technology delivers a more consistent experience, while intuitive features and customization allow you to tailor your equipment to your needs. In addition, with our 24/7 online troubleshooting tools, specialized service and exclusive experiences, you can have all the support.
IQOS ILUMATM is designed to be used only with SMARTCORE STICKSTM. Do not use IQOS ILUMATM and
IQOS ILUMATM is designed to be used only with TEREA SMARTCORE STICKSTM. Do not use IQOS ILUMATM and TEREA SMARTCORE STICKSTM with previous IQOS generations, as this may cause damage to your device.
Do not ingest or disassemble TEREA SMARTCORE STICKS™. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children.
For more details, please refer to the Important Information section at iqos.com.
* “95% less” represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette (3R4F). See Important Information on IQOS.com
Your experience will last up to 6 minutes or 14 puffs, whichever comes first.
Yes. Features and settings can be turned on or off via the IQOS app such as autostart, customization features, lock and unlock device. Register your device by scanning the QR code on your device. You’ll find it by removing the door cover of your IQOS ILUMA, under the wrap of your IQOS ILUMA PRIME, or on the back side of your IQOS ILUMA ONE. Alternatively, visit iqos.com (market to adjust URL depending on what they have on web) and follow the instructions on the screen. (Markets to adjust depending if they have the IQOS APP)
To reset the device, place the holder in the pocket charger and press the button for 10 seconds, then release. All of the lights will turn OFF, blink twice, and turn on again to confirm a RESET.
1. Insert the tobacco stick up to the line on the filter until the holder vibrates and light(s) pulse(s). Heating starts automatically, or by pressing the button for 1 second
2. You can start using your device once the holder vibrates and the lights stay fixed
3. To signal the last 30 seconds of use or that the last 2 puffs are left, the holder will vibrate with the light(s) pulsing white
4. Dispose of the tobacco stick immediately after you’ve used it, simply by removing the stick from the holder and disposing of them according to your local waste disposal regulations
5. Insert the holder in the charger for recharging
*IQOS ILUMA is designed to be used exclusively with TEREA™ sticks
Switching on and charging your device.
Charge the IQOS ILUMA fully by using the AC Power Adaptor and Charging Cable that comes with it. Then, to switch your device on, press the button on the side of the Pocket Charger for 4 seconds. To check the battery status of the Pocket charger, take out the holder and press the side button of the Pocket Charger.
IQOS ILUMA PRIME is available in 4 colours; Gold, Black, Green and Taupe.
There are 5 colours available for the new IQOS ILUMA, allowing you to personalize it: Pebble Beige, Pebble Grey, Denim Blue, Moss Green and Sunset Red.