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Which device would you like to learn more about?

White IQOS 2.4 kit with a purple cover

Select your device

IQOS 2.4 charger lights

Getting started with your IQOS 2.4

1.Press the button on your IQOS 2.4 for one second until you see a light on your Pocket Charger. No light? Try charging your IQOS with the IQOS AC power adaptor and cable.

2. Open the lid, insert the Holder into the Pocket Charger, and close. When the small light flashes, your device is charging.

3. Gently insert a HEETS stick into the Holder, being careful not to twist.

4. Press and hold the Holder button. After one vibration, the Holder light will slowly pulse. When the light stops pulsing and stays sold, your Holder is ready to use.

5. If the light starts fading, it's almost time to remove the HEETS tobacco stick. When the light turns off, recharge your device before using it again.

Charging the IQOS 2.4

Charging your IQOS 2.4

1. Take out your used HEETS tobacco stick from the Holder.

2. Put your IQOS 2.4 PLUS Holder in the Pocket Charger and close the lid. When you see a small light flash, your Holder is flashing.

3. After a few minutes, the small light will stop flashing. Your Holder is charged and ready to use.

4. When the battery lights on your Pocket Charger fade, plug it into a wall outlet using your IQOS cable and AC power adaptor to recharge.

Cleaning the IQOS 2.4 holder

Cleaning your IQOS 2.4

1. Wait for your IQOS 2.4 to cool down then slide the cap off.

2. Tap out any loose tobacco from inside your Holder then insert the cleaning tool. Once in, gently twist two or three times before carefully removing it.

3. Clean your device using the cleaning sticks as often as you can. Remember to avoid the blade, and don’t forget to clean the cap top to bottom too. A cleaner device makes for a better taste experience. It’s as simple as that.

IQOS 2.4 tips

How to insert the Heets correctly in the IQOS 2.4

Inserting tobacco sticks

Make sure you don't twist the tobacco stick while inserting it into your IQOS 2.4 PLUS, since this can damage the heating blade.

How to charge your IQOS 2.4 device

Charging your IQOS 2.4 PLUS

Remember to keep your IQOS 2.4 PLUS battery charged daily for continuous tobacco enjoyment (little tip - try to charge it at the same time as you charge your phone). Your IQOS 2.4 PLUS will charge faster if you plugged to a wall power outlet.

IQOS 2.4 battery power on top

Starting up your IQOS 2.4 device

Press and hold the Holder button once, then release. Once the light stops flashing, it's ready to use.

White IQOS 2.4 kit on the table of a bar
White IQOS 2.4 kit on the table of a bar

IQOS 2.4 User Guide.

Download the IQOS 2.4 user manual here.

Download our IQOS 2.4 User Guide

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