Welcome to IQOS Care
Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.
We are here to help. Get support to fix your device with our online IQOS self-service tool in a few steps.
Explore our full range of IQOS services designed to help you switch to IQOS easier.
Frequently asked questions
Welcome to IQOS
IQOS Services & Support
Still have questions about IQOS?
We are here to help you
Talk to us live.
Visit our IQOS Facebook page and talk to us via Messenger.
Get in touch with IQOS support on Twitter.
Send us your query via email.
Didn't find the answer? Call us for free to
Everyday from 9am to 9pm.