
Help is Never Far Away
Travelling abroad? Our dedicated helpline is available in selected locations in case of the issues with IQOS! Register your IQOS to receive your peace of mind abroad (Only available in in selected countries)
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Travelling abroad? Our dedicated helpline is available in selected locations in case of the issues with IQOS! Register your IQOS to receive your peace of mind abroad (Only available in in selected countries)
We offer support and replacement of your non-functional IQOS where possible. This service is offered while your IQOS voluntary warranty is valid in the country of purchase.
IQOS International Assistance is available in over 40 countries across Europe, the Middle East, Asia, Latin America, and Africa.
If you and your IQOS are already registered for IQOS CARE PLUS, you can enjoy the IQOS International Assistance service today. If not, quickly register here.
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