Help is Never Far Away
Travelling abroad? Our dedicated helpline is available in selected locations in case of the issues with IQOS! Register your IQOS to receive your peace of mind abroad (Only available in in selected countries)
International Assistance
IQOS Support Abroad
We offer support and replacement of your non-functional IQOS where possible. This service is offered while your IQOS voluntary warranty is valid in the country of purchase.
IQOS International Assistance is available in over 40 countries
IQOS International Assistance is available in over 40 countries across Europe, the Middle East, Asia, Latin America, and Africa.
How to sign up for IQOS International Assistance
If you and your IQOS are already registered for IQOS CARE PLUS, you can enjoy the IQOS International Assistance service today. If not, quickly register here.
Registration
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