Welcome to MYIQOS
Join myIQOS and get access to the exclusive services we offer our users.
Your IQOS is safe in case of an accident
Our accidental damage policy allows additional support in the event of an accident with your device, within the first year of purchase, without having to provide proof to claim the warranty. The service is free of charge, guarantees up to 2 replacements per unit and is only available to registered myIQOS users.
The assistance you need to change
Receive dedicated expert support. Our experts are there to respond to all your queries.
Services to suit your needs
At myIQOS, we offer exclusive services developed to suit your changing needs.
Access to the IQOS Referral Programme
By joining myIQOS, you can invite other adult smokers to swap cigarettes for a combustion-free alternative.