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White IQOS 2.4 Plus holder, charger and a pink cover on a carpet
IQOS 2.4 Plus charger lights

Getting started with your IQOS 2.4 PLUS

1. Press the button on your IQOS 2.4 PLUS Pocket Charger for four seconds until you see a light. No light? Try charging your IQOS with the IQOS AC power adaptor and cable.

2. Open the Pocket Charger, insert the Holder Pocket Charger, then close the lid. When the small light flashes, your device is charging.

3. Take the Holder out of the Pocket Charger then gently insert a HEETS tobacco stick into it, being careful not to twist anything.

4. Press and hold the Holder button. After one vibration, the holder light will slowly pulse. When the light stops pulsing and stays white, your Holder is ready to use.

5. When the light starts to fade, it’s almost time to remove the HEETS stick. When the light turns off, remove the HEETS stick and recharge your device, ready for next time.

Charging the IQOS 2.4 Plus

Charging your IQOS 2.4 PLUS

1. Take out your used HEETS tobacco stick.

2. Put your IQOS 2.4 PLUS Holder in the Pocket Charger and close the lid. When you see a small light flash, your Holder is flashing.

3. After a few minutes, the small light will stop flashing. Your Holder is charged and ready to use.

4. When the battery lights on your Pocket Charger fade, plug it into a wall outlet using your IQOS cable and AC power adaptor to recharge.

Cleaning the IQOS 2.4 Plus holder

Cleaning your IQOS 2.4 PLUS

1. Wait for your IQOS 2.4 PLUS to cool down then slide the cap off.

2. Tap out any loose tobacco from inside your Holder then insert the cleaning tool. Once in, gently twist two or three times before carefully removing it.

3. Clean your device using the cleaning sticks as often as you can. Remember to avoid the blade, and don’t forget to clean the cap top to bottom too. A cleaner device makes for a better taste experience.

IQOS 2.4 PLUS tips

Black IQOS 2.4 PLUS kit on a table
Black IQOS 2.4 PLUS kit on a table

IQOS 2.4 PLUS User Guide

Download the IQOS 2.4 PLUS user manual here.

Download our IQOS 2.4 PLUS User Guide

Still have questions about IQOS?

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This product is not risk free and provides nicotine, which is addictive. Only for use by adults.