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Your first steps with lil SOLID Ez
Learn everything about your start with lil SOLID Ez:
How to use, charge and clean your device properly,
as well as tips and tricks for the best possible tobacco experience.
Select your device
How to use your lil SOLID Ez
- Ensure the device is ON by pressing the button quickly and at the same time you can check the battery level.
- Slide the cover to open and insert a Fiitz stick with the tobacco side into the device. Turn ON lil SOLID Ez, by pressing the ON/OFF button for 2 seconds until you feel a vibration The device will pre-heat, while the light will blink ice blue for up to 25 seconds. ·When the pre-heating process comes to an end, the ice blue light is on, it vibrates again and is ready to be used.
- Each experience lasts up to 5 mins or 14 puffs, whichever comes first. The device vibrates and the light blinks ice blue to signal the last 3 puffs or 30 seconds.
- Once your experience has come to an end, twist the tobacco stick more than 3 times in the same direction, remove the heat stick and close the cover. Fiitz Tobacco sticks specifically designed for lil™ are single use. Do not re-insert a used stick into the device. Watch the tutorial to learn more on how to use your lil SOLID Ez.
Fiitz Tobacco sticks specifically designed for lil™ are single use. Do not re-insert a used stick into the device
How to charge your lil SOLID Ez
You can follow these easy steps to keep track of the battery:
- While charging, the status LED blinks, and the color of the LED indicates the level of the charge.
- When charged, the light turns solid blue.
- If the light blinks blue, your battery level is between 100-75%.
- If the light blinks ice blue, your battery level is between 75-35% - you still have some power.
- If the light blinks ice blue, your battery level is between 75-35% - you still have some power.
- If the light blinks red, then you are out of battery and you need to charge.
How to clean your lil SOLID Ez
- Follow these steps to clean your lil SOLID Ez for the best possible tobacco experience.
- Always turn OFF your device before you clean it.
- Open the cleaning wiper from the dual cleaner pro
- Remove the cap from the device
- Use the cleaning wiper to clean the heating pin
- Open the cap wiper from the dual cleaner pro
- Use the cap wiper to clean the path for the aerosol
- Clean your device after every 20 experiences to guarantee proper aerosol delivery.
You can also clean with heat:
- Quickly press the start button 5 times.
- The LED light will blink orange for 90 seconds.
- When the cleaning is done, the light goes off and you will feel the device vibrates twice.
Got a question? Find the answer in our FAQ's
Find the answers to the most common issues
That’s not all. There’s more useful information in our lil SOLID Ez User Guide
That’s not all. There’s more useful information on our lil SOLID Ez User Guide. Our lil SOLID Ez User Guide will let you delve deeper into how your device works and how to use it. .
Contacts
We are available to help you through various channels.
-
Live chat
Immediate support from the customer support team.
From 09h-00h.
Start chat -
Facebook
Chat on the customer support page.
From 09h-00h.
Go to Facebook -
E-mail
Write us to contact.pt@iqos.com.
We will respond shortly.
Send email -
Phone
Free call to 800200098.
From 09h-21h.
Call us -
Got a question?
Find the answer in our FAQs.
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