Make an informed decision
Discover heated tobacco features and devices before you buy your device.
IQOS emits 95% less harmful chemicals compared to cigarettes.*
*”95% less” represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette (3R4F).See Important Information.
IQOS has no lit end or second-hand smoke.
IQOS produces less smell than cigarretes
Need help with your device?
If you already own an IQOS device and need help with its operation count on our user support service.
- How to use, charge, and clean your IQOS.
- Our exchange policy and what to do if your device stops working.
- Contact details of our helpline and nearest Qstore location for face-to-face service.
IQOS is an alternative to cigarettes, without fire or cigarrete smell. A user experience with real tobacco.