Your personalized IQOS experience
A little help to get you started
At first IQOS may seem daunting - any new technology can be. Which is why we have designed the IQOS Coach service to cater for your needs while you familiarize yourself IQOS when switching from cigarettes to IQOS. Once you sign up, you get personal assistance. Don't wait to get the most out of your IQOS, Let us give you a hand.
Thousands of IQOS users…
… have already experienced the personalized IQOS Coach service and stopped smoking & started heating.
Still have questions about IQOS?
We are here to help you
Talk to us live.
Visit our IQOS Facebook page and talk to us via Messenger.
Get in touch with IQOS support on Twitter.
Send us your query via email.
Didn't find the answer? Call us for free to
Everyday from 9am to 9pm.