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This website is intended only for users of nicotine or tobacco products who are over 18.

This website contains information about our smoke-free products and we need your age to make sure that you are an adult who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

Terms and conditions of the IQOS Retake Program

The IQOS Retake Program, developed by Tabaqueira II, S.A. ("Tabaqueira") values the delivery by the consumer of an IQOS device with a blade in the amount of €14. This amount can be used as a payment method to purchase an IQOS ILUMA device.

The IQOS Retake Program is intended for consumers with a full profile and at least one blade device registered to that account only.

  • The amount of €14 given upon delivery of the old equipment is valid only and exclusively for the purchase of IQOS ILUMA equipment, upon payment of the following remaining amounts.
  • Only one delivery is valued per consumer, per calendar year.
  • The equipment delivered will be treated and recycled according to the legislation in force. In the event of a refund, equivalent equipment will be delivered.
  • The Retake Program is available at all our IQOS stores; and about 300 partners throughout the country.
  • The duration of the Retake Program is defined by Tabaqueira.
  • This program is limited to existing stock and eligibility.
  • Tabaqueira reserves the right to amend these T&Cs at any time.
This product is not risk free and provides nicotine, which is addictive. Only for use by adults.