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This website is intended only for users of nicotine or tobacco products who are over 18.

This website contains information about our smoke-free products and we need your age to make sure that you are an adult who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.
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Services
The new appointment booking service is available
The new appointment booking service is available

The new appointment booking service is available

Now you can book previously the time and date to visit our IQOS store. The appointment booking service guarantees easier access to in-store support for after sale assistance or to help you with all your doubts.

Check all the support you can access with the new IQOS service:

  • In-store personalized assistance.
  • Convenience and comfort.
  • Time saving and flexibility.
  • Dedicated care and after sale assistance.

    • Book appointment now
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    This product is not risk free and provides nicotine, which is addictive. Only for use by adults.