Where can you find heated tobacco technology?
Where you can find heated tobacco devices such as IQOS 3 DUO, IQOS 3 Multi and IQOS 2.4 Plus, and HEETS, tobacco sticks for heating.
The IQOS users are currently more than 12,7 million* adult smokers who have chosen to switch to IQOS and leave cigarettes behind. IQOS heats tobacco instead of burning it, thus offering adult smokers who would otherwise continue to smoke or use other nicotine products, real tobacco taste and experience with no fire, no ash and no cigarette smoke smell.
If you’re interested in switching cigarettes with IQOS, there are currently two IQOS devices you can choose from: IQOS 3 DUO e IQOS 2.4 PLUS. You can find all of our heated tobacco devices in our IQOS online shop, in any of our IQOS stores and authorized resellers.
Important information: IQOS is not risk-free.
Where can you find the tobacco sticks to be used with IQOS?
IQOS uses specially designed tobacco sticks for heating called HEETS. HEETS has a specially prepared tobacco made of real tobacco leaf, available in multiple variants with different aroma and intensity.
You can find our tobacco sticks HEETS on in our IQOS stores or in retailers such as petrol stations, tobacco and stationary shops, as well as tobacco machines.
If you’d like to find heated tobacco near you, you can visit our Store Locator, with a map, which will direct you to your closest IQOS points. Or you can ask us in the Online Chat.
Where can you find HEETS while travelling?
Wherever you are travelling, you can enquire with the respective customs administration about how many HEETS you are permitted to take into that country and buy the respective amount before travelling.
You can also use the list below to find out in which countries HEETS are available:
AMERICAS
Canada, Colombia, Curacao, Guatemala, Dominican Republic
EUROPE
Lithuania, Italy, Switzerland, Portugal, Romania, Monaco, Germany, Denmark, Netherlands, Greece, United Kingdom, Spain, Poland, Canary Islands, France, Czech Republic, Corsica , Slovakia, Slovenia, Bulgaria, Cyprus, Andorra, Croatia, Latvia, San Marino, Azores , Madeira, Hungary, Sweden, Albania, Bosnia Herzegovina
EEMA
Russia, Ukraine, Kazakhstan, Israel, South Africa, Serbia, Palestine, Armenia, La Reunion, Moldova, Dubai
ASIA
Japan, New Zealand, Korea, Malaysia
Important information: HEETS are not risk-free and are addictive.
*Source: PMI Financials or estimates, IQOS user panels and PMI Market Research. Status as of December 2020. IQOS users who have completely quit cigarettes and for whom PMI HeatSticks represent at least 70% of their past 7-day heated tobacco consumption.