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Travelling with IQOS

If you are going to travel with your IQOS, these tips were made for you:

SunAvoid exposing your IQOS to direct sun light, water, sand and sunscreen. Check our IQOS Accessories catalogue to carry and protect your IQOS specially during this period;


Cleaning
Do not forget to take your cleaning brush, cleaning sticks, power adaptor and USB cable;



RegisterMake sure that your IQOS is registered and that your account is active on iqos.com to facilitate the activation of the warranty if necessary;


Live Chat
In case you need support in Portugal, contact us through one of our channels.

 

If you are travelling abroad:

Adaptor
Check if you need a power adaptor with a different voltage;



Carry on
If you are flying, remember to take your IQOS in your carry on luggage, since it is an electronic device with battery;


LocationsThe website iqos.com will only be available in Portuguese when using roaming data. When using Wi-Fi, the website will be local - where you will find, in most cases, the available IQOS stores;


PhoneSave the number +800 2559 2559 on your mobile phone in case you experience problems with your IQOS. Discover more about the International Assistance.


Check the list of countries where you can find IQOS:

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Good trip!

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