Every day we look for ways to provide the best service to our users and ensure they have the best user experience with their equipment. For this reason, a new update is available, we have improved the performance of the device to increase the lifetime of your IQOS 3 DUO. It’s fast, free, and available at IQOS Stores.
Why should I update my IQOS firmware?
The biggest benefit that the firmware update brings is the increased autonomy and battery life of the IQOS 3 DUO device.
The battery life of the IQOS device depends on the type of use, device settings as well as battery age, and surrounding conditions. For you to benefit from the best performance, we recommend that you update your device's firmware as soon as possible.
How can I update my firmware?
Just visit an IQOS store, or one of our selected partners, where our team will be available to update you at no cost. In just a few minutes, your IQOS 3 DUO will be updated with the latest firmware.
Important: charge your IQOS equipment before visiting us. The firmware update is only done when the equipment has at least 50% battery power.
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