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Support service during Christmas and New Year

During Christmas and New Year holiday season, our IQOS Support Service will have a different schedule.

Day Schedule
December 24th Live Chat, Facebook and Twitter: from 9am to 7pm.
Phone: from 9am t 3pm.
December 25th Closed.
December 26th All services available from 9am.
December 31st Live Chat, Facebook and Twitter: from 9am, to 7pm
Phone: from 9am t 3pm.
January 2020 1st Closed.
January 2020 2nd All services available from 9am.
Day Schedule
December 24th Live Chat, Facebook e Twitter: from 9am to 7pm.
Phone: from 9am t 3pm.
December 25th Closed.
December 26th All services available from 9am.
December 31st Live Chat, Facebook e Twitter: from 9am, to 7pm
Phone: from 9am t 3pm.
January 2020 1st Closed.
January 2020 2nd All services available from 9am.

In case you need assistance with your IQOS equipment, you can also use QURE - our online self-diagnostics tool, available 24/7.

Happy holidays!

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