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Take care, we care.

Discover all the IQOS services you can benefit from home.

Free shipping.

We guarantee the deliveries of your IQOS products within 48 working hours, for free, taking all the preventive measures necessary during these times.

We are here for you 24/7.

You can talk to us at any time through Live Chat or Facebook Messenger. We are one click away.

Lending Service with new devices.

Adult smokers interested in experimenting IQOS can borrow a new device for free for 14 days to make an informed decision before buying.

We send you a new device if your IQOS needs to be replaced.

Is there a red light on your IQOS? You can perform the online self-diagnose to restore your device, or you can talk to one of our IQOS specialists. If necessary, we will send a new device to you within 48 working hours without any costs.

Free shipping.

We guarantee the deliveries of your IQOS products within 48 working hours, for free, taking all the preventive measures necessary during these times.

We are here for you 24/7.

You can talk to us at any time through Live Chat or Facebook Messenger. We are one click away.

Lending Service with new devices.

Adult smokers interested in experimenting IQOS can borrow a new device for free for 14 days to make an informed decision before buying.

We send you a new device if your IQOS needs to be replaced.

Is there a red light on your IQOS? You can perform the online self-diagnose to restore your device, or you can talk to one of our IQOS specialists. If necessary, we will send a new device to you within 48 working hours without any costs.



Continuamos consigo.
Equipa IQOS Care



Take care, we care.
IQOS Care Team

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