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FAQ

IQOS REFERRAL PROGRAM

The IQOS recommendation scheme is a scheme targeting adult IQOS users registered at iqos.com.

Log in to your account at iqos.com to access content on the scheme.

You can read at any time the updated Terms and Conditions applicable to our IQOS Referral program here.

The recommendation programme, recommendation rules and point attribution will remain valid until 30/09/2021. However, all points will expire and therefore can no longer be used on 29/10/2021.

Points expiring before 29/10/2021 keep their expiry date. The remaining points will expire on 29/10/2021.

The option of using points earned in the recommendation programme ends on 29/10/2021. To avoid losing your points, you must use them by this date.

Vouchers in your possession have an expiration date indicated on the voucher itself which remains valid, regardless of any dates to which the recommendation programme may be subject.

The myIQOS programme has other advantages, including the possibility of accessing the warranty without a receipt, the exchange policy for accidental damage, personalised support and specialised services.

To allow adult smokers to try IQOS, we have a lending programme that allows them to try IQOS for free for 14 days.

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This website is intended only for users of nicotine or tobacco products who are over 18.

This website contains information about our smoke-free products and we need your age to make sure that you are an adult who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.