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Receive immediate support via live chat. You can reach us 24/7.

IQOS LIVE CHAT



Is there a red light on your IQOS?

Discover how to restore your device with QURE – our self-diagnostic tool.

Login to your account at iqos.com, select your device under MY DEVICES, choose the option SELF DIAGNOSE and follow the indicated steps. If you face difficulties, talk to us. We will send you a new device if a replacement is necessary.

ONLINE-TROUBLESHOOTING



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Visit our Facebook page

Follow our page IQOS Portugal and receive 24/7 support via Messenger.

Follow our page IQOS Portugal and receive 24/7 support via Messenger.

FACEBOOK IQOS PORTUGAL
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Would you rather talk to our IQOS specialists?

Call us for free on 800 200 098. You can reach us every day, from 9am to 9pm.

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Contact us at @iqos_support_pt

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Could not find an answer?

Send your queries to contact.pt@iqos.com

 

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