This website is intended for Portugal. In order to ensure compliance with local legal requirements we need to redirected you to the country you are located in.
For support, please call our IQOS International Assistance hotline: +800 2559 2559.
CONTINUE
WE ARE ALWAYS
HERE FOR YOU
We are available every day,
at any time, to support you.
Is there a red light on your IQOS?
Discover how to restore your device with QURE – our self-diagnostic tool.
Login to your account at iqos.com, select your device under MY DEVICES, choose the option SELF DIAGNOSE and follow the indicated steps. If you face difficulties, talk to us. We will send you a new device if a replacement is necessary.
ONLINE-TROUBLESHOOTING
Visit our Facebook page
Follow our page IQOS Portugal and receive 24/7 support via Messenger.
Follow our page IQOS Portugal and receive 24/7 support via Messenger.
FACEBOOK IQOS PORTUGAL
Would you rather talk to our IQOS specialists?
Call us for free on 800 200 098. You can reach us every day, from 9am to 9pm.
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