lil SOLID 2.0 FAQs

lil™ SOLID 2.0 ia a all-in-one heated tobacco device introduced by IQOS™.

lil™ SOLID 2.0 is designed to be used only with Fiittz heated tobacco sticks.

lil™ SOLID 2.0 is a smoke-free alternative to cigarettes for those adults who would otherwise continue to smoke or use other nicotine products.

If you have a new lil SOLID 2.0 device and will be using it for the first time, press the button for 2 seconds or connect the charger to the charging port. A full charge will take approximately 2 hours.

1. Slide open the Cover of the stick insertion part at the top of the device
2. Insert a tobacco stick with the tobacco part facing down
3. Press the button for 2 seconds until vibration occurs. State LED blinks in ice blue and the device vibrates simultaniuosly. Pre heating takes about 25 seconds depending on the use environment. When the preheating process ends, the State LED lights come on and vibrations occur simultaniously to indicate that the tobacco stick is ready for use. The experience lasts for 14 puffs or up to 5 mins, whichever comes first. The device will vibrate once and the State LED will blink in blue to warn 30 seconds prior to the end of the session or when the last 3 puffs are left until the end of the session. In the end of using it, the State LED and the device turn off automatically. You do not need to press the button.

To extract the tobacco stick, twist the tobacco stick more than 3 times in one direction.

You may use the device up to 3 consecutive times without waiting time between 3 sticks.

To check the charge level of the lil™ SOLID 2.0 device press the Button or plug the device in a power outlet using the supplied USB Cable and AC Power Adaptor.

The charging status of the device is displayed as follows: Blue (100 ~ 60% charged), Ice blue (60 ~ 30% charged), Orange (30 ~ 1% charged), Red – (needs to be charged)

To reset your lil SOLID 2.0 device, you need to do a few simple steps:

1. Press the Button for 8 seconds (even if vibration occurs within 2 seconds).
2. The State LED will blink twice in red, orange, ice blue and blue, sequentially.
3. When the device is reset, the State LED lights in ice blue for 1 second, and vibration occurs twice, simultaneously.

Always turn OFF the device before cleaning. Let it cool down after the last use.

• To use the Cleaning Wiper, gently snap open the side with the ⊙ mark.
• To use the Cleaning Brush, gently snap open the side with the mark.
• Remove the cap from the device.
• Insert the Cleaning Wiper into the device and clean the device by spinning the cleaning wiper. Repeat this steo with the cleaning brush.

The lingering smell most probably comes from the non-regular or non-thorough cleaning. We recommend cleaning the device on a regular basis after using 1 pack of sticks

If you continue to use the device without removing the debris or remnants, the device can heat up the remnants, which can produce the lingering smell.

Conventional cigarettes cannot be used with lil™ SOLID 2.0 device because of different manufacturing design. Fiitz™ tobacco sticks have been specifically designed for use with lil™ SOLID 2.0 device.

If you experience that you only get a little bit of aerosol compared to your previous experiences, please ensure you check the following:

1. You are using the Fiitz™ tobacco stick and not any other brands or products
2. You have correctly inserted the Fiitz™ tobacco stick in the lil™ SOLID 2.0 device without breaking or turning the tobacco stick
3. You allow the device to pre-heat for about 25 seconds prior to puffing
4. You clean your lil™ SOLID 2.0 regularly (every 20 sticks)
5. You pause between puffs to allow the pin to properly heat the tobacco and generate aerosol