With Device Circular Programme you are enable to bring back your old IQOS and VEEV devices or pods and relevant electronic accessories when you no longer use them for recycling.
Programa de Retoma IQOS allows you to buy IQOS ILUMA using the trade-in value assigned to your old equipment.
You can keep your device in good working condition by regularly updating the firmware, charging your device only with the original charging accessories and using the technical support available whenever necessary in Qstore stores or by calling the Customer Support number.
At Qstores you can have access to professional cleaning and complete service. Every check-up is carried out to help you keep your device in optimal condition for longer. It also ensures a satisfying smoke-free experience.
You can return the following devices: IQOS ORIGINALS DUO, IQOS ORIGINALS ONE, BONDS by IQOS, lil SOLID, IQOS VEEV/VEEV , VEEV ONE, VEEV NOW disposables, IQOS™ 3 DUO, IQOS™ 3 MULTI, IQOS™ 2.4 Plus
And the original electronic accessories: IQOS USB charging cable, IQOS AC Power Adaptor, IQOS™ 2.4 Plus Single Charging Dock, IQOS™ 2.4 Plus Double Charging Dock, IQOS™ 3 MULTI Charging Dock and IQOS™ Car Charger.